Chen, Wan-Hui, Kelley Klaver, Rochelle Uwaine, Kenneth S. Kurani, Paul P. Jovanis (1997) ITS Information and Services to Enhance the Mobility of Disabled Travelers. Institute of Transportation Studies, University of California, Davis, Research Report UCD-ITS-RR-97-15
In general, the disabled subjects had positive attitudes toward the proposed advanced information systems. When asked if these information systems would increase their mobility (i.e. making more trips) by using transit alone, or using transit, paratransit, or real-time paratransit, 64% said yes to the on-board and kiosk systems, 73% said yes to the in-home system, and 75% said yes to the personal information system. As for the proposed real-time paratransit service, 77% said it would make more trips with this service.
Logistic regression and log-linear models were used to examine the influential factors affecting the stated increased use of transit by disabled travelers as a result of the information technologies and the real-time paratransit service (i.e. their attitudes towards using transit with advanced technologies). The modeling results show that non-drivers have more positive attitudes than drivers towards increasing their transit trips as a result of all five systems, as they stated they would make more transit trips with the systems available. Transit users have more positive attitudes than non-transit users towards increasing their transit trips as a result of the on-board and kiosk information systems. Non-wheelchair users also have more positive attitudes than wheelchair users towards increasing their transit trips as a result of the on-board and kiosk information systems. Those who completed college or have a higher degree have more positive attitudes than those who do not towards increasing their transit trips as a result of the in-home and personal information systems.