Abstract:Within the Home Energy Management (HEM) space, there are a variety of stakeholders who are integral to technology development and end user adoption. While there has been an increased emphasis on integrating customer research and perspectives, less work in this field has incorporated these various stakeholders and their perspectives. In order to understand the emerging HEM market and fully realize its potential for demand side management, a deeper understanding of the various stakeholders and their respective roles is required. This paper leverages three methods of stakeholder analysis (Delphi, online survey, and semi-structured interviews) to synthesize and discuss perspectives on HEM technology. Findings both reveal implications for the HEM space and present an exemplar methodology that can be used in other areas within the energy sector.

Key words: home energy management, stakeholder analysis, demand side management