Abstract:Uncertainty in transportation systems can incur additional travel costs, but this adverse effect can be mitigated by providing travel information (Lindsey et al., 2014). It is not clear, however, if providing information always reduces system travel costs, particularly when the information provided is not one hundred percent accurate. This paper studies the welfare effects resulting from providing pre-trip information to morning commuters in a two-route network with bottlenecks, where the bottleneck capacity and free-flow travel time on each route are stochastic. We derive the expected travel costs at user equilibrium (UE) under stochastic conditions without and with pre-trip information first on one route, and later on two routes. Under this model, we examine how accurate and inaccurate information affect commuting costs. We find that full and accurate information is welfare-improving under stochastic bottleneck capacity and deterministic free-flow travel time. However, when bottleneck capacity and free-flow travel time are both stochastic, full and accurate information can be welfare-reducing for the two-route scenario. We show that the degree of correlation between routes in traffic conditions, the frequency and severity of bottleneck capacity drops, and the relationship between free-flow travel time and bottleneck capacity significantly affect the welfare effects of pre-trip information. Furthermore, when bottleneck capacity experiences severe drops, full information is more likely to be welfare-improving, even if the provided information is not completely accurate. These theoretical results are supplemented by numerical examples that show the welfare effects of providing pre-trip information to morning commuters.