Suggested Citation:
Hardman, Scott (2026)

Brief: How Amenities Can Improve the Business Case for Fast Charging Infrastructure

. Institute of Transportation Studies, University of California, Davis, Brief UCD-ITS-RR-26-23

Abstract:

Public direct current (DC) fast charging infrastructure is expanding across California and remains supported by public funding. Many charging stations face challenges becoming financially sustainable, and some are located in areas that lack the amenities drivers want while they wait for their vehicles to charge. As California continues to invest in charging infrastructure to support electric vehicle (EV) adoption, understanding what drivers do while at fast chargers, and whether they visit and spend money in nearby businesses, can help inform decisions about infrastructure deployment and could improve the business case for DCFC. To better understand EV drivers’ activities at DC fast chargers, we surveyed 3,350 EV drivers in California. The survey examined what drivers do while charging, what they spend money on during charging sessions and how much, which amenities they prefer to have nearby, and how they describe their overall charging experience.